Problem when trying to download PAYE Notices December 2025 It appears that HMRC may be having issues with their system for downloading PAYE notices. You may receive an error message when attempting to download these notices. This is likely to be a temporary error with HMRC systems – which does happen from time to time.…
National Insurance rate changes from 6 November 2022 During 2022-23, the Government announced a number of changes which affect the amount of National Insurance contributions (NICs) paid by employees and employers. The latest changes take effect from 6 November 2022. Payroll Manager has been automatically updated to include these changes, and there is nothing that…
Scrapping of the Health and Social Care Levy The rate at which National Insurance Contributions (NICs) are deducted was increased by 1.25% in April 2022 to fund health and social care. The Government has announced that this will cease from 6 November 2022. The Chancellor, in his statement on 23 September 2022 also announced that…
HMRC problem when attempting to file RTI returns- IDs and Passwords 20 October 2025 There is currently a problem with the Government Transaction Engine which may cause RTI submissions to be rejected and for it to report that your User ID and Password is incorrect. Payroll Manager will display a message similar to that below:…
Norton ‘Data Protector’ preventing files from updating Some Payroll Manager users have reported that their Norton Antivirus software has started to block Payroll Manager from saving data. You may only become aware of this when running your payroll and noticing that work that you had done previously (e.g. filing RTI returns, entering pay etc.)…
National Insurance Contributions (NICs) in 2022-23 In most tax years the ‘Primary Threshold (PT)’, the level of earnings at which an employee starts making National Insurance Contributions (NICs), remains the same throughout the year. The tax year 2022-23 is unusual in that the PT increases part way through the year (from 6 July 2022), affecting…
Payroll corrections and RTI returns If you discover an error in your payroll after sending a Full Payment Submission (FPS) to HMRC (e.g. you entered an incorrect amount of pay or omitted the leaving date for an employee) , then in order to resolve this issue HMRC require that the correct Year to Date figures,…
What to do if HMRC have the wrong figures If HMRC have the wrong figures for what the employer owes, or what an employee has earned, then there are three things to check: the data entered into Payroll Manager the data sent by Payroll Manager in the RTI returns the data held by HMRC In…
National Insurance categories and rates Employers use an employee’s National Insurance category letter when they run payroll to work out how much National Insurance they both need to contribute. Most employees are assigned NI category letter A. The NI letter is primarily determined by the age of the employee. Employees aged between 21 and State…
Freeports Employer NIC relief As part of the government’s work to ‘level up’ and boost economic activity, they aim to create a number of ‘Freeports’ to generate employment opportunities in some of the most deprived communities across the UK. One of the benefits to employers that operate within a Freeport location will be a reduction…