Problems downloading new Tax Codes / PAYE notices

HMRC currently have a problem with their system for downloading PAYE notices and Tax Codes. They have published brief information on the ‘Service availabilty and Issues’ section of their website.

https://www.gov.uk/government/publications/pay-as-you-earn-paye-service-availability-and-issues/pay-as-you-earn-paye-service-availability-and-issues

If you are having problems when trying to download tax codes from the ‘Tools – Download PAYE Notices’ section of Payroll Manager then this is likely to be the cause. We would recommend that you try again later once HMRC have fixed the problem. If you require further details then please contact HMRC and not Moneysoft, as this is not something that is under our control.

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